Jaipur : The Fault Removal Team (FRT) deployed to solve the problems of power cut in 32 sub divisions of Discom in Jaipur city is now increasing the problems of the consumers. After some time, the team members are solving the problem of power failure sent to FRT from the call center at their own level. Messages related to problem solving are being sent to the consumer by the team.
Whereas electricity remains cut off for several hours. When consumers call the Assistant Engineer, his reply is that further action will be taken only after registering a complaint at the call centre. FRT employees are doing the same in all divisions. Even after this, the electrical engineers are making payments to the FRT contractor. I have not received any complaint regarding closure of electricity related complaints at the FRT level. If this has happened to any consumer, he can call the concerned field engineers and call center and inform about the problem.Bindayaka, Such cases are coming in outlying areas like Amer, Sanganer, Kho Nagoriyan, Mansarovar, Agra Road.
